• Käyttöehtojen
  • Important information – please read carefully. 
    These terms and conditions apply to all contracts entered via our website Autoteile.ee between Autoteile Baltic Oü Peterburi tee 46, 11415 , Estonia  Info@autoteile.ee, («we») and any natural person who is acting for purposes which are outside his business – consumer («you»).

    These terms and conditions do not apply to orders for businesses, trade or profession.

    By clicking send order in the order process you agree to be bound by these terms. A copy of the agreed terms are sent to your email-address in writing after registration / placing an order. You can also download a .pdf-copy by clicking the download-button.

    In addition to the given information on your rights within these terms and conditions we refer to The Consumer Protection (Distance Selling) Regulations 2000 that shall not be restricted by these terms.

    1.      Processing your order
    2.      After receiving your order we automatically send an email containing the following information on your order:
      - description of items, amount, price 
      - delivery expenses that may arise
      - these terms and conditions, information on your rights and conditions to cancel the order
      - the chosen method of payment and delivery

    A contract will not be concluded before we send you an email confirming the order or inform you that your Goods have been dispatched. In case we refuse your order we will inform you immediately via email.

    We save your data for documentation and processing your order. In case you should not receive or lose this data, we will send you a copy on demand.

    1.      Changing, correcting or cancelling the order

      Cancellation rights for consumers

      (Consumer is to be considered any individual who concludes a transaction, which doesn't aim any commercial, professional or business activities).

      Conditions of cancelling the order

      Cancellation rights

      You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. 

      Please note, the cost of delivery will be refunded when we will receive all items of your order!

      To exercise the right of withdrawal, you must inform us (Autoteile Baltic Oü Peterburi tee 46 ,11415 Tallinn , Estonia info@autoteile.ee)

     of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory. 

    To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired! 

    Consequences of cancellation

    If you cancel this order, we undertake to immediately refund all the payments received from you, within 14 days starting from the moment we have received the notification regarding the cancellation of the existing order, including shipping costs, except any other additional expenses, related to the fact that you have chose a shipping method, different from the one we offered (standard delivery)! We refund the money by the same method of payment as we have received it from you, unless differently specified previously. Anyway the customer will not carry out any additional expenses for the refund.

    Regarding Goods, to be mailed back

    We may delay the refund until we receive the Goods back to our address, or until you provide proof that the Goods are sent back to us, depending on which notification we get first. 

    You shall send back the goods or hand them over to us (Autoteile Baltic Oü Peterburi tee 46 ,11415 Tallinn , Estonia info@autoteile.ee), without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. 

    Regarding Goods, that cannot be mailed back (for example spare parts, impossible to be packed)

    We will collect the Goods. We will carry out the expenses for postage back. You will only have to pay in case of value loss of the ordered Goods, due to their deterioration, improper installation or use. 

    - End of cancellation terms and conditions - 

    Cancellation rights: Exceptions 

    The right to cancel does not apply to the following kind of contracts:
    Contracts for the supply of goods made to the consumer’s specifications or clearly personalised.

    Contracts for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

    Cancellation form: Sample 

    (If you want to cancel the order, please fill-in this form and mail it to us).

    - To whom: (Autoteile Baltic Oü Peterburi tee 46 ,11415 Tallinn , Estonia info@autoteile.ee)- Hereby I / we cancel the contract for the purchase of the following Goods (*) following services

    - Ordered / Received

    - Consumer's name 

    - Consumer's address 

    - Consumer's signature (only required in paper form)

    - Date

    (*) Strike if irrelevant